Privacy Policy

We take your privacy very serious, and it is important that you know how we collect, use, share, and protect your information. Please take the time to read our entire privacy policy.

What we collect:

  • We may collect personal information such as your contact, billing, and shipping information for prize purposes.
  • We collect information regarding your interactions with our websites.
  • We may obtain additional personal and non-personal information from third-party providers.

Uses of information:

  • Xterior Protect LLC does not sell or rent your personal information to third parties.
  • We use information about you to fulfill your requests, administer various programs, provide services, and for other business purposes.
  • Your personal information may be shared with current or future Xterior Protect LLC entities.
  • We may also use the information you provide to send you marketing communications.
  • In some circumstances, Xterior Protect may share your information with certain third parties to perform services on our/your behalf.

You may choose to:

  • Stop receiving e-mail, email, direct mail and telephone marketing communications
  • Update and correct your personal information

Xterior Protect LLC Privacy Policy.

Your use of any of our sites is subject to the Conditions of Use for that site.

This policy applies to:

  • The websites owned or operated by Xterior Protect, LLC. and any of or related companies, unless that site has its own privacy policy; if it does, that policy applies
  • Information we collect in events under the Xterior Protect LLC name

For simplicity, we will call the Xterior Protect website "XPW" throughout this policy.

What we collect:

Information you give us.

We collect and store information you provide through our XPW.

The information we collect from you includes things like:

  • Name
  • Mailing address
  • Email address
  • Phone number
  • Credit card number and other payment information
  • Your Xterior Protect Member ID
  • Vehicle (Year, Make, Model, VIN)

In certain situations, we may also collect things like:

  • Driver's license number (for example, if we need to verify you as the individual getting service done and gifts)
  • Mailing Address (such as when you gifts offered by us)
  • Your responses to surveys

How we use the information we collect:

  • Identifying you on our websites in order to customize your experience
  • Fulfilling any gifts received
  • Processing refunds
  • Managing our Protection Plan

Information retention.

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

How we share your information.

Xterior Protect LLC does not sell, rent, or trade your personal information to third parties. We share your information only in the ways we describe below.

We may share your information with third parties to perform services on our behalf such as:

  • Fulfilling window replacement services
  • Maintaining our Xterior Protect Protection Plan
  • Conducting research and analysis

We may share personal information with third parties to validate window replacement, and any gifts received.

Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena or other legal process. We may also share information when we believe it's necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect Xterior Protect LLC, our members, or others.

We may share personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. If such an event takes place, we'll notify you through email (if we have your email address) and/or a prominent notice on our applicable website(s) of any change in ownership, as well as any choices you may have regarding your personal information.

How we protect your information.

We use a variety of information-security measures to protect your online transactions with us.

  • We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it.
  • Our "XPW" use encryption technology to protect your personal information.

We are committed to protecting your information, but you can do your part. You should create a strong password and protect against unauthorized access to your password and your computer. Be sure to sign off when finished using a shared computer and do not share your password with anyone. We cannot guarantee the security of any information you transmit to us, and by using our digital properties you acknowledge that you do so at your own risk.

Your choices.

You may at any time:

  • Stop receiving marketing or promotional emails, direct mail, phone, and mobile marketing communications
  • Update and correct your personal information
  • Deactivate your account
  • Request removal of information you post on our "XPW"; in some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why

To do any of these, let us know by one of these methods:

  • Follow the directions in a marketing email, direct mail, or mobile communication that you receive from us
  • Provide your request and current contact information through one of the contact methods listed under our "Contact Us" tab

Protecting children's privacy.

We are committed to protecting children's privacy on the internet and we do not knowingly collect personal information from children under the age of 13.

Links to other websites.

Our websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the website you're visiting.

Social media features.

Our website includes ways to interact and share using social media, through features such as the Facebook "Like" button, the "Share This" button, or interactive mini-programs that run on our website ("widgets"). These features may collect information such as your IP address or the page you are visiting on our website, and may set cookies to enable the feature to function properly. Social media features can be hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the social media company providing the feature. If you have questions or concerns regarding our privacy policy or practices, please reach us at "contactus@xteriorprotect.com.

Privacy Policy updates.

We may need to update our Privacy Policy as we and our customers grow and evolve. If we make material changes, we will notify you by email (sent to the email address listed on your account) or by means of posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.

How to contact us:

If you have any questions about our Privacy Policy or practices, please contact us.

 

Email: contactus@xteriorprotect.com

Phone: 407-773-6400


Email: contactus@xteriorprotect.com

Phone: 407-773-6400

Xterior Protect , P.O. Box 680895, Orlando, FL 32818


Xterior Protect is not insurance. We are an independent company offering Auto Glass replacement for driver and passenger door windows through our membership protection plan. We are not a repair shop. Once you call Xterior Protect, we will then contact an Auto Glass repair shop in your zip code area and replace your glass at no cost to you. Please check our "Protection Plan" tab for clear details. 30-day activation period applies to all accounts. Membership Plans available in counties in the Miami, Orlando and Tampa Fl area.
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