Terms of Use

·       This is not insurance, we are an independent company offering driver, passenger and Vent glass replacement through the auto glass repair shops in our network and you must contact us first to have your glass replaced. Protection Plan only available in limited cities in Florida.

·       Protection Plan covers your vehicle side windows and you shall be responsible for none or a portion of the cost depending on the price tier as described below. The tier description applies to only one glass per service call. If you need glass replacement within 90 days of your first then a glass replacement fee of $99 will apply in addition to the tier you fall under. If more than one glass is being repaired in one service call then a glass replacement fee of $199 will apply automatically.

·       Covers any of your four driver or passenger windows including "Vent Windows" for 6-Months.

  • Plan limited to two windows every 6-Months

·       Repairs must be done at a repair shop we use.

·       For every new membership there will be a 30 day activation period that allows us to lock in your low rates.*

Tier 1: Glass replacement under $275 = No out of pocket cost to member

Tier 2: Glass replacement $275 - $400 = $75 out of pocket cost to member 

Tier 3: Glass replacement $400 - $500 = $125 out of pocket cost to member

Xterior Protect is not insurance. Xterior Protect is an independent Auto Glass Protection Plan that allows our members not to pay their deductible with their insurance company in regards to their vehicle side windows. We offer assistance only for side window damages. We do not assist for anything else. Protection plan only available in Florida. A max of 2 replacements per 6-month cycle. All plans are eligible for our monthly prizes via our website. Any prizes won are sent to the address our members provide. We are not affiliated or in any way partnered with any of the auto glass shops we send you to. We are not responsible for the work or service provided by these companies; Xterior Protect LLC is not a repair shop nor do we provide glass estimates. We do however set out to use the most trusted repair shops in the state of Florida. In addition we are not held responsible for anything other than the service we provide to you aside from our privacy policy which includes; our membership rate at $39.99, having a glass technician available to you 7 days a week within our hours of operation, coverage only for your driver, passenger or vent glass on your vehicle, and any service we provide during our replacement process.

We define damage as your window being beyond repair and needs to be replaced.

Activation Period

This begins one day after you've seen payment debited from your account and extends for 30 days. This period allows us time to lock in your set coverage rate of $39.99. The activation period only applies to your first 6 month cycle of the protection plan.

Refund Policy

Protection Plan fee is final. If you no longer wish to continue your plan then you can do so only during the activation period.

Referral Program

For each individual you refer, you get an additional entry to win our monthly gas card prize. No limit on referrals. Once you have the prospective members email address, you will email that information to "contactus@xteriorprotect.com" and subject line "Referrals" along with your Member ID. They must stay a member after the activation period in order to qualify as an actual referral. Winners announced via Instagram. Winners will also be notified by email and phone.

Email: contactus@xteriorprotect.com


Contacting Our Members

Xterior Protect LLC will never call or text you from a number that is not listed on our website.


Terms of Use Continued

Acknowledgment and Acceptance of Terms

Xterior Protect, LLC operates www.xteriorprotect.com and is powered by "Wild Apricot" membership software. In addition, when using particular services or materials on this site, users shall be subject to any posted guidelines or rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms of Use.

We reserve the right to change these Terms of Use from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this site and these Terms of Use periodically and to be aware of any modifications. Your continued use of this site after such modifications will constitute your acknowledgement of the modified Terms of Use and agreement to abide and be bound by the modified Terms of Use.

Services

We are an independent company offering vehicle driver, passenger and vent glass replacement services. The particular services we offer, their costs, and the terms and conditions thereof, are set out elsewhere on this site and/or in communications and materials exchanged between us and you. You are solely responsible for providing, at your own expense, all equipment necessary to use the services, including a computer and modem; and your own Internet access (including payment of telephone service fees associated with such access). Glass replacement service is only available in Florida. Xterior Protect does not sell Warranties or Insurance.

We reserve the sole right to either modify or discontinue the site, including any features therein, at any time with or without notice to you. We shall not be liable to you or any third party should we exercise such right. Modifications may include, but are not limited to, changes in the scope and terms of services, the pricing structure, or the addition of fee-based services.

You understand and agree that temporary interruptions of the services available through this site may occur as normal events. You further understand and agree that we have no control over third party networks you may access in the course of using this site.

Payment of Fees

When you register for our Protection Plan, you agree to pay all fees associated with such service. For all charges for services on or offered in connection with this site, we will bill your credit card or debit card provided to us at activation. You agree to provide us with accurate and complete billing information, including valid credit/debit card information, your name, address and telephone number.

Intellectual Property Information

For purposes of these Terms of Use, “content” is defined as any information, communications, software, photos, video, graphics, music, sounds, and other material and services that can be viewed by users on our site. This includes, but is in no way limited to, message boards, chat, and other original content.

By accepting these Terms of Use, you acknowledge and agree that all content presented to you on this site is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of Xterior Protect, LLC and/or its Affiliates. You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this site in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on this site. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Neither we nor our Affiliates warrant or represent that your use of materials displayed on, or obtained through, this site will not infringe the rights of third parties. See “User’s Materials” below for a description of the procedures to be followed in the event that any party believes that content posted on this site infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party.

Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or the name of xteriorprotect.com or its Affiliates.

User’s Materials

Please do not submit confidential or proprietary information to us unless we have mutually agreed in writing otherwise. We are also unable to accept your unsolicited ideas or proposals, so please do not submit them to us in any circumstance.

Security

You are solely responsible for maintaining the confidentiality of. Any person in our team will never ask you for your password. You may not transfer or share your account with anyone, and we reserve the right to immediately terminate your account in the event of any unauthorized transfer or sharing thereof.

Full Agreement

These Terms of Use constitute the full agreement and understanding between us concerning the subject matter hereof and supersedes all prior agreements and understandings of the parties with respect thereto. These Terms of Use may NOT be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for products or services which are subject to additional or altered terms and conditions shall be null and void, unless otherwise agreed to in a written agreement signed by you and us. To the extent that anything in or associated with this site is in conflict or inconsistent with these Terms of Use, these Terms of Use shall take precedence.

Use of Written Communication

Company reserves the right to use any written communication voluntarily sent by customers for any purpose including but not limited to advertising and promotional activities.



Email: contactus@xteriorprotect.com

Phone: 407-773-6400

Xterior Protect , P.O. Box 680895, Orlando, FL 32818


Xterior Protect is not insurance. We are an independent company offering Auto Glass replacement for driver and passenger door windows through our membership protection plan. We are not a repair shop. Once you call Xterior Protect, we will then contact an Auto Glass repair shop in your zip code area and replace your glass at no cost to you. Please check our "Protection Plan" tab for clear details. 30-day activation period applies to all accounts. Membership Plans available in counties in the Miami, Orlando and Tampa Fl area.
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